STANDARD TERMS AND CONDITIONS OF SALE
1. GENERAL
These Standard Terms and Conditions of Sale (“Terms”) apply to all products and services sold or provided by Unique Touch Events, LLC (“Company,” “we,” “our,” or “us”), including but not limited to venue rentals, event enhancements, décor services, merchandise sales, and travel coordination. By placing an order, signing a contract, or making a payment, the customer (“Client”) agrees to these Terms in full.
2. QUOTATIONS AND PRICING
All quotations are valid for 10 calendar days unless otherwise stated.
Prices are subject to change without notice prior to acceptance and payment.
Quoted prices exclude taxes, fees, and delivery costs unless specified.
Written approval or retainer constitutes acceptance of the quotation.
3. PAYMENTS
A 50% non-refundable retainer is required to secure all bookings, rentals, or production orders unless otherwise stated in writing.
The remaining balance is due 30 days prior to the event or delivery date.
For merchandise and non-service items, full payment is required at the time of order.
Accepted payment methods include Zelle (events@uniquetouchevents.com), Cash App ($UniqueTouchEvents), Venmo (@UniqueTouchEvents), credit/debit cards (processing fees may apply), cash, or certified check.
A $250 refundable security deposit is required for venue and rental bookings and will be refunded within 7–10 business days after inspection, provided no damages or policy violations occur.
4. TAXES AND FEES
All applicable sales taxes (currently 6.5%) will be applied to taxable items and services.
Credit card and processing fees are the responsibility of the Client.
Late payments may incur a $25 administrative fee plus 1.5% monthly interest on the outstanding balance.
5. CANCELLATIONS AND REFUNDS
Deposits are non-refundable.
Cancellations made 30 days or less before the event or delivery date will forfeit all payments made to date.
Cancellations made more than 30 days prior may receive a partial refund (excluding deposit and processing fees), at management’s discretion.
No refunds will be issued for custom, special-order, or personalized merchandise once production has started.
6. RESCHEDULING POLICY
Clients may request to reschedule an event one time, subject to date availability and management approval.
A rescheduling fee may apply depending on notice and peak dates.
Any reschedule must occur within 6 months of the original event date.
7. DELIVERY AND SETUP
Delivery and pickup times will be coordinated with the Client prior to the event.
Clients must ensure access to the venue for setup and breakdown within agreed hours.
Additional time required beyond contracted hours may incur hourly fees.
For décor or rental delivery to off-site locations, a delivery fee will be quoted based on distance and items.
8. CLIENT RESPONSIBILITIES
Client is responsible for providing accurate details (event date, location, design approvals, etc.).
Client assumes liability for damage, loss, theft, or misuse of rented items during the rental period.
All rented items must be returned in the same condition as received.
Client must ensure compliance with all venue, insurance, and local regulations for their event.
9. FORCE MAJEURE
The Company is not liable for failure to perform due to circumstances beyond its reasonable control, including acts of God, government restrictions, natural disasters, pandemics, power outages, or supplier delays. In such cases, all deposits remain non-refundable, but efforts will be made to reschedule services when feasible.
10. WARRANTIES AND LIABILITY
All goods and services are provided “as is.” No warranty, express or implied, applies except as required by law.
The Company’s total liability shall not exceed the total amount paid by the Client for the specific goods or services in question.
The Company is not responsible for indirect, incidental, or consequential damages, including loss of profit, enjoyment, or opportunity.
11. DAMAGE AND SECURITY DEPOSIT
The refundable security deposit covers damages, excessive cleaning, or time overages.
If damages exceed the deposit amount, the Client will be invoiced for the balance, due within 10 days.
The Company reserves the right to charge for any repair or replacement costs.
12. OWNERSHIP AND COPYRIGHT
All designs, artwork, event concepts, and promotional materials created by the Company remain its intellectual property unless otherwise stated in writing.
Client-provided artwork for merchandise or décor must not infringe any third-party rights. The Client is solely responsible for permissions and content accuracy.
13. GOVERNING LAW
These Terms and any related agreements are governed by and construed under the laws of the State of Florida, without regard to its conflict of law provisions. The venue for any dispute shall be Orange County, Florida.
14. ENTIRE AGREEMENT
These Terms, together with any signed quotes, contracts, or invoices, represent the full agreement between the Company and the Client and supersede any prior discussions or agreements.
15. CONTACT INFORMATION
Unique Touch Events, LLC
📍 10249 S. John Young Parkway, Suite 112, Orlando, FL 32837
📧 info@uniquetouchevents.com | 📞 (321) 355-2262